Terms & Conditions

Use our website to browse our product line and order as you go.

Welcome to PysankyUSA.com The following terms of purchase made on the PysankyUSA.com website represent an agreement between you and the PysankyUSA Company governing such purchases.

Most orders leave our facility within 1 to 2 working days. During peak Holiday periods these times may extend slightly.

Refunds: Refunds under $25.00 are issued as a credit memo.Credit memos are valid for 1 year only.

Sales Tax: Pennsylvania residents are subject to sales tax,based on your county of residence unless a valid Resale Number is furnished to us.

Prices: Prices are subject to change at anytime. Market sensitive commodity items will be priced according to current market conditions. We attempt to maintain current prices on the website. However,maintenance errors and occasional delays in posting current prices may occur.

Availability Of Stock: We attempt to maintain the highest stock levels possible. Nevertheless stocks will occasionally be depleted. In the remarks section of our on line order form you may indicate if an item(s) is critical to completion of your project. If the item is out of stock,we will respond by e-mail indicating a probable delivery date.

Returns & Exchanges: These require a return authorization,and a copy of your invoice. Replacements or exchanges will be treated as a separate order.(You will be charged for the merchandise and a credit will be issued upon the receipt of the return) Our Return Policy is as follows

Our Error or Manufacturer Defect:

1-30 Days-Full Credit

31+Days-No Returns no Credit

Customer Error:

1-30 Days-20% Restocking Charge

31+Days-No Returns or Credits

A special Note during hot weather we will hold orders back if they contain wax, and ship when temperatures drop.Lets face it wax will melt on hot shipping trucks,so we will try our best to get it to you as best we can.

Safety: We make every effort to offer products that contain safety warnings. On certain products, government requirements prevent shipment of hazardous materials by "Surface Carriers" outside of contiguous US.


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